Delivery to the shop
The Domaine d’Anglas vineyard offers you to pick up your parcel directly at the estate’s shop.
So you have no delivery costs
Do not forget to enter your phone number correctly, you will be contacted as soon as your package is ready.
Vineyard of Domaine d’Anglas
For more information, do not hesitate to contact us at +33 (0)4 67 73 70 18 or by email (firstname.lastname@example.org).
Delivery to your home
Products purchased on the www.domaine-anglas.com website are delivered in metropolitan France (excluding DOM TOM and Corsica).
For delivery abroad, contact the Domaine d’Anglas vineyard by email (email@example.com) before ordering.
LFor delivery abroad, contact the Domaine d’Anglas vineyard by email (firstname.lastname@example.org) before ordering:
- The shipping time is calculated according to the time of verification of the reliability of your information entered from the taking into account of your payment, the preparation of your order and the handling of the package by the carrier;
- The delivery time of your package by the carrier: The delivery service is done with the Colissimo Access F offer. Delivery is made in mailbox if the dimensions of the package allow it within 48 hours (Indicative time in working days for shipments in metropolitan France subject to compliance with the deadline for deposit).
Shipments in COLISSIMO Access France are subject to VAT subject to the application of territoriality rules.
Delivery is 7 € 50 HT or a total of 9 € TTC with VAT on delivery at 20%.
Receipt of the package
For shipments, the Domaine d’Anglas vineyard could not be held liable in the event of theft in the customer’s mailbox (if La Poste declares the package as “delivered”) only the declaration of La Poste is authentic.
If La Poste returns a parcel for the reason, as evidenced: The recipient does not live at the address indicated, the customer will receive a credit note (purchase costs / excluding shipping costs) and will have to place his order again on the site (or by email) and correct his address, the shipping costs will then be at his expense.
Note that all our items leave our premises in perfect condition.
If the customer accepts a damaged package, or if the package has been put directly in the mailbox, the protest must be made by registered letter with acknowledgment of receipt to La Poste within 2 days of delivery. The customer must then send us by e-mail (or letter) a copy of this letter.
Any item damaged during transport can not be the subject of any exchange or refund if no reservation has been notified upon receipt of the package.
Delay in delivery
In case of late delivery by La Poste within 8 working days of the date of shipment, the customer should contact La Poste.
La Poste’s investigation may last up to 21 working days from the date of its opening.
- If during this period, the product is found, it will be re-routed to the delivery address indicated by the customer when ordering.
- If, on the other hand, the product is still not located at the end of these 21 working days, La Poste will consider the package as lost. In this case, the Domaine d’Anglas vineyard will return a replacement product to the customer at its own expense. If the product is no longer available, the Domaine d’Anglas vineyard will refund the product concerned by the declaration of loss confirmed by La Poste.
Only the declarations provided by La Poste may be authentic.
In case of error in the shipment of a product, simply return it to us (at our expense), the item will be refunded by voucher, Payplug or PayPal.